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ABOUT WEST ELM

West Elm produces a variety of contemporary and mid-century home decors, furniture, and wares, for the modern consumer. Their headquarters are now based in New York City. West Elm was launched with its first-ever catalog in 2002 under its parent company of Williams-Sonoma and Pottery Barn. More specifically, Williams-Sonoma is one of the oldest and largest e-commerce retailers that sell kitchen wares and house furnishings, starting all the way back in the 1940s.

Products

  • Room Furniture
  • Bedroom Decors.
  • Kitchen.
  • Dining Room Decors.
  • Home Decors.
  • Bathroom Supplies.
  • Outdoor Furniture.

HOW TO USE COUPONS

  • Visit the www.couponalexa.com site,
  • Search for the brand coupons you are looking for.
  • Look at the different Coupons available there.
  • Click on the “GET CODE” button, to unbox the Coupon code.
  • Copy the code and apply it to the shopping site.
  • Enjoy and Avail more coupons each time you visit the www.couponalexa.com site.

DELIVERY

  • We offer Home Delivery – Small items,
  • Home Delivery – Large items and Last
  • Click and collect – to the nearest West Elm store as delivery options.
  • Times and costs for deliveries will vary depending on the location. For more information, please see our delivery information

PAYMENT OPTIONS

  • West Elm Accept Both Through Credit and Debit Card.
  • Cash On Delivery is Not Available For West Elm (UAE).

RETURN / REFUND POLICY

  • The purchases can be returned within 14 days.
  • There are only two easy steps in the returns process:
    As soon as possible, return the applicable products to the retailer with the appropriate invoice, in the same packing as when they were first delivered, and in the same condition.
  • Only in-store returns of internet purchases are accepted.
  • The items must be returned in the same state as they were received. We reserve the right to deny any request for a return, exchange, or refund and are not liable for any loss or damage to the items while they are in your control.
  • According to international retail industry norms, we are unable to accept refunds or exchanges for skincare, cosmetics, and other items that are made specifically for you.

CANCELLATION POLICY

  • If you wish to cancel your order, you may do so by calling our Customer Services department at 800-SHAYA or +971 800-74292 during working hours and within one hour of having placed it..
  • Please note that we cannot accept cancellations outside of the specified periods as the order will have been processed and can only then be canceled through our returns/refunds process as mentioned above.

CUSTOMER SUPPORT

  • Our Customer Centre number is +971 800-74292 We are open Saturday to Thursday 9 am to 10 pm. Friday 1pm to 10pm. (UAE local time). You can also contact us using our quick form and our team will get back to you as soon as possible.