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About Sonata

Cancellation Policy-

Once an order is placed, it can only be cancelled before it is shipped to the provided destination. Registered customer can always check the status of their order from Track Order option available at www.sonatawatches.in Once the cancellation request is received, they will initiate the process of refunding the amount to your account via the same payment mode that you had used to make the transaction or through cheque (amount would be refunded through cheque, only in cases where the debit/credit card used by customer while placing the order is not in use).

Once the refund process is initiated, you will receive the refund amount directly in your account or through cheque.

NOTE : In the event that the amount has been deducted from your account but the transaction failed, they will refund the amount to your account at the earliest.

Return Policy-

7- days Return Policy for Domestic orders only:

In the unlikely event that the order delivered is in damaged condition, or otherwise, you can return the product unused and in the same condition as you received it, in its original packaging, along with the invoice and get the refund. Their courier partner will collect the order from the address provided by you and will get it back to them.

Return Charges:

Domestic Order: Their courier partner will collect the order from provided address (within India). Customer need not pay any shipping charges to return the product.

Contact Details-

  • Contact Number: 1800-266-0123
  • Email-