Can the order placed be cancelled ?
Order can be cancelled before it is confirmed. Once order is confirmed, Customer can request for cancellation by contacting Spoyl. Orders which require any kind of customization or orders which are placed on special request with prior confirmation from buyer can not be cancelled. In case such orders are cancelled, buyer will bear the entire cost incurred by Spoyl and/or their supplier. Refund will be initiated to buyer after necessary deductions.
Is there any cancellation fee for canceling the order ?
No, there is no cancellation fee until the order is confirmed by Spoyl.
Can the orders be tracked ?
Yes, the orders can be tracked on orders detail page.
How much time does it take for the order to ship ?
It usually takes around 3 days for the order to ship. But if the order is “Made to order” it can take upto 1-3 Weeks. Exact time will be informed during the time of purchase.