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About Puma Philippines

Puma is a well-known international sportswear and athletic footwear brand. However, at that time, Puma’s presence and activities in the Philippines might not have been as extensive or well-documented as some other regions.

Puma is recognized for its sporty and fashionable products, including clothing, shoes, and accessories for various sports such as running, soccer, basketball, and more. The brand often collaborates with designers and celebrities to create unique and limited-edition collections.

How To Use The Coupons At Couponalexa.com

  1. You may find a lot of Puma Philippines Exclusive offers and deals on Couponalexa.com
  2. You can determine which coupons, discounts, and hot bargains are available.
  3. Select the Get Code or Get Deal button you’d want to utilise.
  4. When you click on the code, a dialogue window with the promo code will appear on your screen.
  5. Your code will be copied to your clipboard when you click Copy Code.
  6. Place the items in your shopping cart after that.
  7. Make sure you’re logged in to your account.
  8. Before clicking the Apply button, copy the code and paste it into the box.
  9. Place your order after entering your address information and selecting your payment method.

Frequently Asked Questions:

– What is the size standard that PUMA uses? Products on the PUMA site runs in US sizes. Majority of the products comes with product measurements located at the bottom of the size guide. If available, they recommend you to refer to it to help you select a more appropriate fit.

-Will I receive any order confirmation after placing an order? An order confirmation with the order summary will be sent to you via EMAIL right after you have placed your order with a successful transaction.

– I have ordered and confirmed payment with Puma PH. What should I do next? All that is left to do now is to wait for your parcel to arrive at your doorstep. On a side note, you will be receiving an Order Number and a confirmation email upon a successful transaction. You may also use the Order Number to track the progress of your order on our Order Tracking Page, and as a reference to our Customer Service Representative given if you have any further inquiries regarding your order.

Returns:

PUMA.com is committed to your happiness. They want you to be as pleased with your purchase as they are in serving you. You may return selected PUMA products in their original, unused condition for a full refund of the merchandise value. They will gladly accept your return within 14 days from the date you receive your order.

The PUMA product has to be fulfilled in these conditions to be eligible for returns.

  1. Product must be in its original condition with its original packaging.
  2. Products with information tags must still be intact.
  3. Product must not be washed, used or altered.

To make your return simple and inexpensive, it’s on the house and we’re picking up the tab! To initiate your FREE return and convenience, simply pack the items to be returned in the shipping packaging that was used for your delivery and seal it properly with tape.

Delivery and shipping charges:

Delivery and shipping charges are not refundable.

Return Exceptions:

PUMA does not accept returns on gift cards, undergarments (not including bras), shoe care, face masks, socks and personalized products. PUMA holds the right to approve or reject and this depends on a case-by-case basis. Custom product orders are non-refundable, except in cases of manufacturing or material defects, in which case you may contact customer service via phone or email for assistance.

Returns generally take 2-4 weeks to process. Credit refunds will be issued to the original payment method. See below for COD refunds.

Initiate Self Return:

  1. Use the “Initiate Return” on the upper right-hand corner in the Quick Links to initiate a Self-Return .
  2. Enter your order number and email address, then proceed with “Submit”.
  3. Select the product(s) you wish to return and proceed with “Confirm”.
  4. Select your preferred refund option, the reason for return, and your feedback.
  5. Enter or confirm address details for pick-up to proceed.
  6. Select a pick-up date and “confirm” to complete.

COD Refund

Refund for COD purchase will be refunded via debit transfer only. To facilitate COD refunds, please also include the following information and ensure emails are encrypted when requesting a return through our CS.

  1. For COD Refunda. Bank Name
    b. Account Name
    c. Account Number

Contact :

Customer Service

Operating hours: Monday to Friday, 10am to 7pm (Excluding Public Holidays)

Hotline: +63-285-400-390

Toll-Free: +63-1800-1322-0382

Email: service@sea.puma.com