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About Newchic

Online fashion marketplace Newchic features companies who value creativity, diversity, and inclusiveness. Since its establishment in 2014, Newchic has experienced significant growth on a global level, placing it among the top online retailers. To assist style-conscious customers in pursuing their looks, Newchic offers a wide selection of clothing and accessories. Customers in Southeast Asia, the Middle East, Europe, and America have recognised and trusted Newchic.

How To Use The Coupons At Couponalexa.com?

  • At Couponalexa.com you can find a number of Newchic Coupon codes, Exclusive offers, and deals that are updated already. Check the coupons, offers and hot deals by reading the description properly.
  • Hit on the Get Code or Get-deal button that you want to use.
  • If it is a deal then it will just redirect you to the main website (Newchic.com).
  • If you clicked on code than a dialog box will appear on the screen where you can find the coupon code.
  • Click on the Copy Code and your code will copy on your clipboard.
  • Next, add the items in your cart.
  • Sign in to Newchic account if you are an old user of Newchic, another wise create a new account.
  • Paste the Newchic code in the ‘Coupon Code’ box and click on the apply button.
  • Last, enter your address details and select your payment method and place the order.

Why Choose Newchic?

The mission of Newchic is to enable customers to express their unique personalities, multiple attitudes, and love of diversity, inclusivity, and fashion inventiveness.

One of the top online fashion platforms in the world, Newchic partners with numerous independent designers. Provide creative, casual, comfortable apparel with a multicultural focus so that customers may express their individuality and create opportunities.

Payment Methods

Newchic offers two payment methods: cards and Cash on delivery.

Delivery and Shipping Details

They offer different international shipping methods . You can choose your preferred method on the checkout page. The cost of shipping varies based on the shipping method selected:-

Total Delivery Time = Processing Time(1~3 business days) + Shipping Time. The processing time varies based on the items you buy.

They can ship their products to almost every country (except for China, South Sudan, Yemen, Crimea, and Syria) and they offer a free shipping service for most of the countries.

To check if you can receive their products, please follow the steps:

  1. Go to the drop-down menu at the top of homepage.
  2. Click the setting tool bar to select your destination country.
  3. If it is on list. It is able to ship to this selected country.

Tracking updates maybe delayed when the parcel is:-

  1. In long distance international shipping, it usually takes 30%-70% of the estimated shipping time. The shipper would not provide tracking updates in this status. Please wait for the update from logistics.
  2. Going through local customs clearance procedures
  3. At the post office sorting center.
  4. Held up by uncontrollable factors including, labor strikes, bad weather, politic issues, etc.
  5. Due to the epidemic, the logistics timeliness may fluctuate for 5-7 days. The package will be delivered to you as soon as possible. Please wait patiently.

PS: If you have other questions, you can contact the customer service to solve them, and the customer service will check the transportation progress of the package for you.

After Sale Services

Return Policy

  1. Items shipped from Newchic.com can be returned within 30 days upon receipt.
  2. Because of hygiene reasons, shapewear, underwear, pajamas and swimwear are not eligible for return.

Note:- Please contact them if you want to return an item. Return without prior discussion and authorization will not be accepted. Please click here for more details.

How to get the refund?

By default, a refund goes to your original funding source. Newchic does not support storing balance in your Newchic account.

These are following payment methods which do not support refund to the original funding source:

  1. Cash on Delivery
  2. Doku Indonesia
  3. Wire Transfer Payment

Those payment methods require customer to provide a PayPal account then a refund will be issued.

Contact Details

E-mail: Typical response time is 24 hours. (Please recognize Newchic’s only official website www.newchic.com, and do not click on any unidentified links to avoid losing money.)

Live chat: They are available 24/7

Global Customer Service Phone: (US)+13236173816
Office time: Mon. – Fri.
UTC+1 1:00 PM – 9:00 PM
UTC-6 6:00 AM – 2:00 PM

European Office Phone: (CY)00357-22254502
Office time : Mon. – Fri.
DST/UTC+2 08:00AM-13:00PM

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