About Hotel Murah.com

Hotelmurah.com is an online booking website for accommodation (hotels, apartments, hostels), plane tickets, and train tickets. They provide general product information, availability and price information, and online ordering and payment facilities via several payment methods.

Their services are available online twenty-four days, seven days a week, except during maintenance and repair periods.

They act as an agent for third-party Product providers, either directly or indirectly, whose task is to facilitate Product ordering transactions between you and the Product provider. They display information as it is from such third parties, and do not guarantee and are not responsible for the accuracy and changes in information, availability, prices, etc. from such third parties.

Every day there are special prices for hotelmurah.com users and you can also get various other interesting promotions. Ease of payment is their priority for customer satisfaction with the desired payment methods: Bank Transfer, Credit Card, Internet Banking, Indomaret, Alfamart, and E-Wallet (Gopay, DANA, OVO, LinkAja, Shopeepay).

Hotelmurah.com guarantees that you get the best price when making a booking. Also, visit their official stores at LAZADA and SHOPEE.

Why Hotel Murah.com

1. Discounts & Promotions

Enjoy special prices for hotelmurah.com users and also get various other interesting promotions.

2. Ease of Payment

Choose the payment method according to your wishes: Transfer, Credit Card, Internet Banking, Indomaret, Alfamart, and E-Wallet (Gopay, DANA, OVO, LinkAja).

3. Best Price Guarantee

Hotelmurah.com guarantees that you get the best price when making a booking.

Terms and Conditions

General –

1. By accessing and utilizing the website www.hotelmurah.com, you consent to adhere to their Terms of Use, including any modifications.
2. You affirm that you possess the legal capacity to enter into a binding agreement.
3. They may periodically update these terms and conditions. These updates become effective upon their announcement and they encourage regular visits to their website to stay informed of any changes.

Pricing and Availability

1. Please note that the prices and availability of products shown on their website are subject to change without prior notification.
2. Be aware that after you have placed an order and made a payment, there might be instances where the product becomes unavailable due to reasons such as limited stock or high demand. In such situations, you have the option to either alter your order to a different product or date (which may involve a price difference) or receive a refund of the amount paid.

3. The price listed on each product’s detail page represents the total cost based on the specified date and number of people utilizing it.

PAYMENT DETAILS AND PROCEDURES

1. 1. HotelMurah.com does not collect taxes and levies. Any taxes will be borne by you.
   2. The payment deadline and payment method details will be displayed on the Website as soon as you complete the order process. All bookings that are not paid in full before the payment deadline will be canceled automatically by the Hotelmurah.com system.
   3. For payments using credit cards, internet banking, or mobile banking, you complete it on the Hotelmurah.com website or their payment partner’s website.
   4. For payments using bank transfer, you will receive an email detailing how to pay. You follow the payment steps as mentioned in the email.
   5. After payment, you will receive a Product voucher via email, which contains booking details such as accommodation name, flight name/code, period, number of bookings, and number of people. Vouchers are proof of payment and proof of order to be taken to the Product provider.

Cancellation, Changes and Refunds

1. At Hotelmurah.com, purchases are generally non-cancellable, non-changeable, non-refundable, and non-transferable, except as explicitly stated in writing.
2. You must carefully review the specific cancellation policy for each booking. Ensure accuracy in your order details before payment, as they are not liable for errors made by you, such as incorrect hotel names, check-in/out dates, flight selections, flight dates, names of passengers/guests, etc., which might not be amendable post-payment.
3. Your booking might be non-cancellable, cancellable within a specific timeframe, or cancellable with a fee. Bookings may be non-modifiable (including room type, dates, guest names, etc.), modifiable within a certain period, or modifiable for a charge.
4. Cancellations, if permissible, will be processed on business days only, excluding national holidays, weekends, and public holidays.
5. For credit card transactions, refunds are credited to your card limit. This process is handled by their partners (payment system providers, banks, Visa, Mastercard) and not by them Please be aware that this process takes time, cannot be executed instantly, and may encounter delays.

ASSISTANCE AND COMPLAINT HANDLING

For your satisfaction, they always try to help you by using their website. If you have questions, problems, or complaints, you can contact their Call Center. Their call center officers will be happy to help you.

Every day 09:00 – 24:00 WIB

Email: cs@hotelmurah.com

Live Chat (Online)

How Do I Use the Hotel Murah.com Coupons at Couponalexa.com?

1. You may find a lot of Hotel Murah.com Exclusive offers and deals on Couponalexa.com
2. You can determine which coupons, discounts, and hot bargains are available.
3. Select the Get Code or Get Deal button you’d like to use.
4. When you click on the code, a dialogue window with the promo code will appear on your screen.
5. Your code will be copied to your clipboard when you click Copy Code.
6. Place the items in your shopping cart after that.
7. Make sure you’re logged in to your account.
8. Before clicking the Apply button, copy the code and paste it into the box.
9. Place your order after entering your address information and selecting your payment method.