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Clearance Sale Upto 80% Off @Hobibear

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Free Shipping On Order Over $25

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GET 20% OFF SITEWIDE @Hobibear

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HOBI20 Get Code
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Hobibear, a shoe company founded over 20 years ago, is now more successful than ever.Every year, we sell over 600,000 pairs of shoes to customers all over the world.Our company has a strong presence in Germany, the United Kingdom, Australia, and the United States.We have always been a traditional brick-and-mortar business, but now we are increasingly shifting our operations online. This enables our business to reach new customers and expand its operations.
Our success is due to our dedication to quality and customer service. We have always strived to provide high-quality shoes at affordable prices. Our determination has paid off, as our shoes are now among the most popular. Furthermore, Our customer service team is always available to assist customers with any problems or questions.
Hobibear is poised for continued success in the years ahead as a result of these factors.

TERMS AND CONDITIONS

SECTION 1 – ONLINE STORE TERMS

By agreeing to these TERMS AND CONDITIONS,you may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website/application through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

Refund policy

Returns & Exchanges

Free Delivery on order over $25 and 90-day Free Return.

Return Process

 

  1. Please contact us on our website and specify the item(s) you would like to return and the reason.
  2. After you receive the return instructions from us, please pack the item(s) to be returned with the original packaging.
  3. Drop off your package at your local post office.
  4. Most returns are processed within 5 business days after we receive your package. Once your refund is issued, you will receive a confirmation email.

Return Policy

  1. You have 90 days to decide if an item is right for you. If you wish to return or exchange the item, please contact us within 90 days of delivery.
  2. Returned items must be in their unused condition with the original packaging. We do not accept returned items that have been worn, damaged, washed or altered in any way.
  3. We only accept returns that have been shipped and sold by HOBIBEAR.com.
  4. We do not accept returns that have been sent back without a proper return request.
  5. We do not provide Freight To Collect (FTC) service for packages returned to us.
  6. Please be sure to double check your returns before you ship them. We are not responsible for returns of non-HOBIBEAR products.
  7. We do not provide free returns and exchanges on clearance items.
  8. Please note all clearance items under $15 are not eligible for return or refund.
  9. Shipping costs are Non-Refundable.

Shipping policy

SHIPPING

Our estimated delivery dates are based on several factors, including the destination address, the shipping options you choose and how quickly we can assemble and prepare your items for shipment, weather, and so on. You can calculate the estimated delivery date by taking the processing time for your order and adding the delivery time based on the shipping method you choose.

Total delivery time = processing time + shipping time.

  • The processing time is the time from the receipt of your order to the physical shipment of the goods. After receiving your order, we perform strict quality control and testing to ensure the quality of the product to your satisfaction before shipping. The total processing time varies depending on the complexity, design and size of the specific product. Larger orders usually take more time. It usually takes 3 business days for us to process your order. However, please note that the processing time may also be affected by the stock of individual items, the time of year, holidays, etc. If your order contains very popular items that have stock availability issues, then the order will take 3-5 business days to process and ship.
  • The Shipping time is estimated and starts from the date of shipment and not from the date of order. Due to invalid address, customs clearance procedures or other reasons, shipping time may take longer than expected.
Have a question or comment? Use the form below to send us a message.

Working Hours: Monday to Friday, 8:00 am – 8:00 pm.

Please be aware: Do contact our customer service email service@hobibear.com before returning any items. We do not accept direct returns without contacting us in advance.