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About GIVA: GIVA Discount Code & Coupon Codes

GIVA was founded in 2019 by Ishendra Agarwal, Nikita Prasad, and Sachin Shetty. Today, it is one of the fastest-growing direct-to-consumer (D2C) brands in India. Their vision is to “be the best in fine jewellery.”

When they started four years ago, their mission was to be the best option for silver jewellery. They have since pivoted towards creating accessible luxury. Apart from silver, they have also recently added gold to their ever-expanding catalogue.

Currently, they have 40+ retail stores in 7+ cities across India and are expanding rapidly.

How Do I Use the Coupons at Couponalexa.com?

Visit Couponalexa and grab the latest GIVA discount code, GIVA coupon codes, GIVA discount codes, GIVA coupons, GIVA offers, and other deals. Go and check out these GIVA coupons and choose the one that suits your requirements.

  • Make sure to read the description properly before using the GIVA coupons and deals.
  • First, select the Get Code or Get Deal button that you want to use.
  • In the event of a deal, it will redirect you to the main website.
  • If you choose the code, a dialog box will appear on the screen where you can get the coupon code.
  • Copy the coupon code.
  • Select the items and add them to the cart.
  • Paste the “GIVA discount code” in the ‘Coupon Code’ box and click on the apply button.
  • Select your payment method and place the order.

Jewellery

  • Rings
  • Earrings
  • Necklace and Pendent
  • Bracelets
  • Other Categories

You can also shop by occasion, theme, or recipient. You can even personalise your jewellery.

Shipping:

  • Shipping Time: Orders are usually processed and shipped within 48 hours. Please note that personalised items will take longer to process. If your order has both personalised and non-personalised items, the order will be split, and the non-personalised items will be delivered beforehand.
  • Shipping Charges: They offer free shipping on all orders over Rs. 449. Please note that they do not offer free shipping on international orders and returns.
  • Tracking: You will receive tracking details over WhatsApp, email, and SMS once the order is shipped.
  • If you’re ordering other items along with personalised or gold jewellery, your order might arrive in parts.

Returns:

  • Return Policy: They offer a 30-day return policy for all unused and unworn items, no questions asked. However, please note that the 30-day return does not apply to personalised jewellery, perfumes, candles, coins, utensils, or god idols other than in cases of defective or suspicious products. GIVA reserves the right to process refunds after checking the returned items. In the event that you have purchased a GIVA product from anywhere other than the GIVA website, GIVA app, or GIVA exclusive stores, the return policies of your source of purchase shall apply. Any shipping charges (if paid) at the time of placing the order are non-refundable in the event of a return.
  • In the case of missing items in return orders, i.e., where the customer claims to have returned multiple products but actual pickup doesn’t include all said items, the company has a right to deduct an amount up to the full MRP of the missing product from the refund amount. This shall extend to promotional products, including but not limited to free gifts and silver coins.
  • Refund Policy: In case you have requested the return of any of your products, the refund of the same shall be initiated once they receive the product back in their warehouse.

Replacement & Exchange:

You can also avail replacement or exchange of your order as per your requirements. The conditions remain the same as those applicable to returns. The replacement will only be shipped after the initial return has been picked up or delivered (in the case of gold items).

Return Process: 

  • You can initiate a return request on their website or app. Alternatively, you can reach out to their customer support team, and they’ll guide you through the process. Once you have booked the return request, they will request that you be available for the reverse pick-up, and they will request that you answer calls from the delivery partner. In the absence of your availability or inability to answer the calls, the delivery partner may, at their discretion, cancel the reverse pick-up. In all such cases, the process will have to be re-initiated again, and the overall timeline will increase.
  • Further, please note that while most pin codes are forward and reverse serviceable, in rare cases, some pin codes may only be forward serviceable and not reverse serviceable. In all such cases, they may request that you return the product via an alternate courier service, such as India Post, and reimburse all reasonable shipping costs (up to Rs 70) incurred by you for processing such returns.
  • In case the charges exceed Rs. 70, all charges (return shipping, duties, taxes, fees, etc.) in excess of Rs. 70 will be adjusted against the customer’s refund. In the case of non-serviceable pin codes, the customer is responsible for returning the jewellery to their warehouse and will receive Rs. 70 towards shipping charges with their refund.
  • In the unlikely event that you receive an empty parcel or a missing product, they will request that you reach out to their customer support team for assistance within 48 hours of the package being delivered. They will be requiring a 360-degree unpacking video of the parcel for them to process the request further. Please note that insufficient evidence or visible signs of tampering with the packet may result in your claim not being honoured. In all such cases, the brand reserves the right to make the final decision.
  • For more details, please refer to their Terms of Service page: https://www.giva.co/pages/terms-of-service

CONTACT INFORMATION:

For Any Queries- Email: care@giva.co.

Phone Number: 7829558887 (10 AM to 6:30 PM)