IMPORTANT: With limited exceptions, returns are refunded via store credit redeemable on dressbarn.com. Dressbarn does not issue store credit for the original shipping charges.
With limited exceptions, they do not provide pre-paid return labels; you are responsible for covering shipping costs to return.
Online Returns Policy:
Please be sure to send them your item(s) back in full accordance with their Return Policy:
- Items must be sent back within 30 days of the delivery date.
- Items must be unworn, unwashed, and have original tags attached.
- After contacting their support team at support@dressbarn.com, an agent will create an unpaid shipping label and send it to you to print and attach to the package.
- Upon receiving the return and passing inspection, support agent creates a store credit for the customer to use for purchasing an exchange, etc
- They are not liable for any return packages that may become lost or stolen in transit. Please keep your proof of postage and/or return tracking number when shipping back your returns.
- Returns are processed within 5-7 business days after your item(s) are delivered to them.
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