WHAT MODIFIERS AND ACCESSORIES CAN BE USED WITH MY FIXTURES?
- They have created a full Aputure and amaran Accessory Compatibility Sheet, where you can see which lighting modifiers and accessories are compatible with your fixture. This file can also be found under the Support tab within each product page, under Additional Downloads.
I AM HAVING AN ISSUE WITH MY PRODUCT, HOW I DO RECEIVE SUPPORT?
- Please head over to the Product Support Page and select the product you are having an issue with.
- Click “Request Support” and take a moment to fill out a Repair Shop Inquiry form, so that the service centers may assist you better.
WHAT IS THE DIFFERENCE BETWEEN AMP-HOURS (AH) AND CONTINUOUS AMPERAGE DISCHARGE (A) FOR MY BATTERIES?
- A V-Mount or Gold Mount (3-Stud) battery often has an Amp-Hours or Ah specification.
- This is another way of writing Watt-Hours or Wh, which is commonly how people measure the capacity of their batteries.
- For their high-powered LED lights, they recommend batteries that are capable of delivering at least 14-15 Amp continuous discharge for best results, and battery longevity.
- The discharge rate measures how much energy a battery is capable of transferring from itself, to whichever device is drawing power from it.
- Higher wattage devices require higher discharge rates.
- Amp-Hours (Ah) should not be confused with the discharge rate. For example, a 14.4V 310Wh battery has roughly 21Ah of capacity. However, the battery may only be capable of continuously discharging 15A.
HOW CAN I REVIEW APUTURE PRODUCTS ON MY SOCIAL CHANNEL?
- Please reach out via Messaging service via the platform of your choice. They are currently active on Instagram, Facebook, Twitter, and LinkedIn.
WHAT IS COB OR POINT-SOURCE LIGHTING?
- COB is an acronym of Chip-on-Board, which is the foundational technology for most of Aputure’s Point-Source Lights.
- Chip-on-Board LED technology, condenses many small LEDs onto one single chipset, which increases the efficiency and output of the LEDs.
- This LED configuration also emits light from a single source, instead of a multi-source array LED configuration that you would find in an LED Panel light.
- COB lights, like the LS C300d II, allow the lights to not only produce more illuminance, but the Point-Source nature of light also allows the fixture to produce crisp, hard shadows, which would be much more difficult to create with an array-based LED.
- Point-source lighting is also easier to modify, as it can be compatible with optical lens modifiers like Fresnels and projection lenses.
WHICH APUTURE LIGHTS ARE COMPATIBLE WITH THE SIDUS LINK MOBILE APP CONTROL SYSTEM?
- All Aputure newly released Aputure lights starting with the LS C300d II are compatible with Sidus Link, including the Aputure MC, LS 300x, Nova P300c, and more.
WHAT IS APUTURE’S MOST POWERFUL LIGHT?
- The most powerful light on the market is the LS 1200d Pro.
WHAT BATTERIES CAN I USE WITH APUTURE LIGHTS?
- For product-specific battery recommendations, please visit any designated product page and view the product in questions’s Frequently Asked Questions section.
WHERE DOES APUTURE OPERATE?
- Today, Aputure sells globally with offices in the US, Europe and Asia.
WHAT IS APUTURE COMMUNITY?
- As a part of the creative community, Aputure continues to develop for the ever-expanding needs of budding artists and professionals alike.
- Each member of the A-team has felt the burning desire to bring a creative vision to life at all costs. They’re here to keep that fire alive.
Customer Support:
For any queries, please fill the form and specify your issue using the following link:
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