American Eagle (Kuwait) Coupons and Promo Codes

About American Eagle Outfitters, Inc.

American Eagle Outfitters, Inc. (NYSE: AEO) is a leading global specialty retailer offering high-quality, on-trend clothing, accessories and personal care products at affordable prices under its American Eagle® and Aerie® brands. The company operates more than 1,000 stores in the United States, Canada, Mexico, China and Hong Kong, and ships to 81 countries worldwide through its websites. American Eagle and Aerie merchandise also is available at more than 200 international locations operated by licensees in 26 countries.

About American Eagle

Since 1977, American Eagle has offered an assortment of specialty apparel and accessories for men and women that enables self-expression and empowers our customers to celebrate their individuality. The brand has broadened its leadership in jeans by producing innovative fabric with options for all styles and fits for all at a value. We aren’t just passionate about making great clothing, we’re passionate about making real connections with the people who wear them.

About Aerie

We make intimates, apparel, activewear and swim. Every single piece is designed to make every girl feel good. #AerieREAL is about no retouching. It’s about body positivity. It’s about empowerment. We want everyone to feel confident inside and out. Let the real you shine.

DELIVERY INFORMATION

We deliver to all areas across the United Arab Emirates

The moment you complete your purchase, your delivery will be processed. We will send you a confirmation email to the email address you have provided, which includes the goods you have ordered and their cost.

Delivery Options:

• Home delivery – delivery cost is AED 30, or free delivery on orders above AED 149. Delivered within 1-2 days.
• Click & Collect

Safety Measures

In light of current circumstances, we are taking every measure to ensure the safety of our customers & employees. We have imposed strict hygiene and sanitation protocols at every step of the order & delivery process that put safety first.

We will always continue to uphold all measures to offer you the best shopping experience from the safety and comfort of your home.

Home Delivery

We deliver to:

• Dubai
• Abu Dhabi
• Sharjah
• Ajman
• Fujairah
• Ras Al Khaimah
• Umm Al Quwain
• Al Ain

Payment Options

PostPay

Shop now, pay later with PostPay. For more information, please click here.

Cash on Delivery

The cash on delivery option is currently unavailable. We offer alternative online payment options through debit/credit cards.

Click & Collect

You can pay online and we will deliver your order to the selected store for collection. After placing your order, you’ll receive a confirmation email / text message with order number. Please wait for an email and/or SMS from us telling you when it’s ready to collect.

If you’re unable to collect your order for any reason, please contact us on 800-74292.
Please note that we’re unable to accept orders that include either non-available item or items for collection from one of our stores as well as items for home delivery. In these cases please place two separate orders – one for collection and one for home delivery.

We keep your order in store for 7 business days.

All uncollected orders will be cancelled and any payments made will be refunded to the card used for the purchase.

Return or exchange any items must occur after 24 hours of picking up the relevant order.

Returns Process

You have 14 days to return your products.

The returns process requires two simple steps:

1. Return the relevant products to a store after 48 hours of receiving or picking up the relevant order in the same condition as supplied, in their original packaging

2. Carry the relevant invoice

Please note that the duration is in accordance to the relevant applicable laws in your country, and in case of offers, special conditions are to be applied.

In accordance with global retail industry standards, we are unable to accept returns or exchanges of products in the following categories: underwear, swimwear, bikini bottoms & one piece swimsuits.

All Aerie related products can only be returned or exchanged at American Eagle Outfitters Stores where Aerie products are sold.

Policies

Any items whatsoever which have been provided free-of-charge with the relevant products must also be returned.

You must take reasonable care of any products that you wish to return and not use them. The products must be returned in their original conditions. We will not be responsible for any loss or damage caused to the items during your possession and may reject the request to return, exchange or refund.

In accordance with global retail industry standards, we are unable to accept returns or exchanges of products in the following categories: underwear, lingerie, fragrances, health & beauty (such as skincare, make-up & cosmetics) or other products which are personalised to your order.

In the case of faulty, damaged or incorrectly supplied goods, we may offer you a substitute or replacement product or we will give you a full refund through the possible means, including any delivery charges you paid for (if any). In any case you must return the faulty, damaged or incorrect products to us as soon as possible in the same condition as supplied.

eGift card

• Any products purchased through an eGift card will be refunded via an eGift card
• Any orders placed through a combination of payment methods (e.g. eGift + Card) will be refunded via the original payment method
• eGift card payments will be refunded via an eGift card and the remaining balance directly to credit/debit cards
• eGift card purchases & Top ups are non-refundable

Exchanges Process

If you would like to exchange any products, you may:

Visit the nearest store to return the items & purchase the new products

Please note that this is subject to availability and is per our applicable policies.

Refunds

Subject to the above exclusions, we will process a refund upon receipt of the returned/exchanged products, excluding any delivery charges you paid for through ordering.

Refunds will be done only through the Original Mode of Payment.

Cancellation

If you wish to cancel your order, you may do so by calling our Customer Services department: 800-74292 during working hours and within one hour of having placed it.

If you paid by credit card or debit card (KNET in Kuwait), and you have cancelled in accordance with this clause then we will reverse the authorisation or process a refund transaction (as the case may be) as soon as possible but we are not responsible for how long this will take to be reflected on your account as this is dependent on bank processing procedures.

Please note that we cannot accept cancellations outside of the specified periods as the order will have been processed and can only then be cancelled through our returns/refunds process as mentioned above.

Refunds will be done only through the Original Mode of Payment.